If you're not happy, we are not happy! Please contact us within 24 hours of delivery of your product if you require a refund or replacement.
Damaged products will be replaced by the same one. Please email us within that time if you are not satisfied with your purchase so that we can sort it out promptly.
This refund policy does not apply to goods which have been worn or misused, deliberately damaged after delivery, change of mind, or if any attempt has been made to alter the product or if they have been dropped or broken in transit (optional extra insurance is available at buyers cost). All postage and insurance costs are to be paid by the buyer. Refunds are not issued until the claim and case is actioned by us.
We routinely ship to mainland Australia, NZ, USA, Canada and Europe.
Buyers from all other countries, it is your responsibility to check your local regulations and customs restrictions.